No. You retain full visibility and decision authority.

You can review and approve invoices before submission if desired.

Every claim, communication, payment, supplement, and aging status is logged and visible in real time. You decide which jobs are sent and when.

Revenue increases come from structured scoping, line-item accuracy, complete documentation, experienced carrier negotiation, and experience claim execution.

We ensure estimates reflect the actual work performed and give you feedback about how to work or document your work to increase revenue.

Blackwater increases recoverable revenue through:

1. Scope Integrity and Line-Item Accuracy

Estimates are built directly from field documentation and production data to ensure all legitimate services, equipment, and time are captured. This reduces underbilling and missed line items that commonly occur in rushed or inexperienced estimate preparation.

2. Structured Claim Package Submission

Incomplete or poorly organized submissions delay payment and increase carrier pushback. Complete, carrier-ready documentation reduces re-requests, shortens review cycles, and prevents avoidable denials or reductions.

3. Experienced Negotiation and Supplement Management

Licensed adjusters and restoration-accredited professionals handle carrier communications. Supplements are prepared when scope changes are justified. Depreciation and recoverable amounts are actively pursued rather than passively accepted.

4. Active Revenue Monitoring

Payments, partial disbursements, and outstanding balances are tracked daily. Claims do not sit idle. Follow-up is systematic, documented, and persistent.

5. AR Discipline and Owner Balance Closure

Uncollected deductibles and direct-pay balances materially impact net margin. Structured follow-up and lien protection procedures reduce write-offs and improve final recovery.

The cumulative effect is not theoretical — it is operational: fewer write-downs, fewer missed supplements, faster payment cycles, and improved recovery consistency across volume.

We manage and use the mechanics lien to preserve your right to collect.

The result of our work is fewer write-downs and write-offs…and fewer jobs sent to a collection agency.

It varies by contractor and current billing discipline. The way you work also plays a role.

Contractors who lack structured documentation and billing discipline typically see significant improvement in recovery and cash flow.

We evaluate current billing performance before engagement to identify specific revenue gaps and opportunities. Schedule a strategy call to see if there are opportunities to improve your billing performance.

In-house billing often depends on one or two staff members with limited claim volume exposure.

Blackwater’s team includes licensed adjusters and IICRC-accredited professionals who have settled over 20,000 claims. Billing is executed by specialists focused solely on restoration claims, without payroll burden, turnover risk, or training overhead.

In-house billing typically relies on one or two employees handling estimate writing, documentation, carrier communication, payment tracking, and owner follow-up — in addition to other administrative duties. That model creates capacity limits, key-person risk, and inconsistent claim execution.

Blackwater provides:

1. Specialized Expertise Without Fixed Payroll Overhead

Access to licensed adjusters and restoration-accredited professionals without salaries, benefits, payroll taxes, training costs, or turnover risk.

2. Flexible Capacity

Volume can increase without hiring constraints. There is no lag time for recruiting, onboarding, or training additional billing staff. Capacity scales with workload.

3. Reduced Key-Person Dependency

Billing knowledge is not concentrated in a single employee. Work is supported by a structured team environment and documented processes.

4. Performance Accountability

Billing is executed as a core function, not as an administrative afterthought. Claims are tracked, monitored, and followed through systematically.

5. Lower Administrative Burden

Internal staff can focus on production, operations, and growth rather than estimate revisions, carrier calls, and AR chasing.

From a financial perspective, the model converts fixed labor cost into variable service cost while increasing billing expertise and operational consistency.

The result is improved margin discipline, reduced internal strain, and scalable revenue infrastructure.

Most contractors can begin sending jobs the same day they signup.

Transition can be phased to avoid operational disruption. Existing open claims can remain in-house while new jobs are routed to Blackwater, or a full transfer can occur depending on your preference.

When the work at the jobsite is complete, we take it from there.

If you already use your own restoration software you can either grant us a login, or simply upload documents, job scope data, photos, and field documentation / reports to our Nomad Blade account.

You have a login to our software and can see all your jobs at any time.

You have full visibility to every billing step and action all along the way for every job.

View payment registers, fully priced invoices, call logs, detailed job costs, billing status, detailed AR and billing reports, etc.

You will have a dedicated billing team at Blackwater who will communicate with you as often as needed. We hold periodic status meetings. Call your team any time.

When you recieve the full and final settled payment amounts we close the job.

Yes.

Simply login to our software (Nomad Blade) and check your invoice approval queue. Make or suggest revisions, then approve and mark as reviewed. We take it from there.

You have full visibility to every billing step and action all along the way. View payment registers, fully priced invoices, call logs, detailed job costs, billing status, detailed AR and billing reports, etc. for every job.

No.

Use our service for every job, or for just a few. You decide. There is no exclusivity requirement.

No.

Cancel our service anytime for any reason, or no reason at all.

We have a Professional Service Agreement that authorizes Blackwater to act as a representative and agent on your behalf. You fill it out and we both sign it.

It defines our service in more detail and our respective obligations. It lists the fee for future reference.

Days to payment varys based on carrier, claim complexity, your documentation quality and the way you perform work at the job site. We work with you to improve every aspect.

Our structured submission process, daily follow-up, and active negotiation are designed to reduce unnecessary delays and prevent claims from stalling in carrier queues.

Clean and defensible invoices that support work performed in accordance with normal and reasonable practices see an everage of 30-35 days from first invoice to check received. Fewer days for less complicated work such as mold, lead, or asbestos tests.

20,000+

We settled those claims working for startups, large corporate contractors with operations in multiple states and with franchise operations.

Contractors of any size who perform insurance-driven restoration work and want structured billing, improved cash flow, and operational visibility benefit most.

Companies with growing job volume, multiple crews, or internal billing strain typically see the greatest impact.

Our processes and systems easily support single operations or multi-locations operations with high complexity.

You work with billing professionals experienced in restoration claims, including licensed adjusters and IICRC-accredited staff.

When you signup we send you the contact details of your dedicated billing representative and staff. We communicate using email, office phone, cell, text, teams, zoom, etc.

Cool.

We do that too. Services and fees can be tailored to your operational needs.

Call us to explore that option 1-800-969-0248

Billing services fees are a percentage of the full and final amounts collected. Fees reduce with volume.

There are no up-front payments.

We charge a separate nominal fee to record liens and lien releases.

We charge a separate nominal fee to send Certified letters if needed.

All fees are clearly disclosed up front in our Professional Services Agreement.

After you sign up by sending us the completed Professional Service Agreement (PSA) we send you:

1. Contact information for your dedicated team at Blackwater.

2. Login Credentials to our Nomad Blade account.

3. A short onboarding tutorial to show you how to login in to Blade and upload a job.

4. A fully signed copy of the PSA.